Mediation Certificate Learning Outcomes

Earners of the Mediation Certificate will be able to:

  1. Articulate the key theories and assumptions of conflict management research, negotiation skill development, and mediation practice
  2. Develop skills for effective negotiation and third-party mediation services
  3. Analyze current mediation research and practices
  4. Design mediation structures and plans for successful mediation intervention
  5. Articulate and enact current strategies and practices in negotiation and bargaining